Privacy Policy
Last updated:
1. Who We Are
UniZilli is an international education consultancy registered in the United Kingdom. We help students from the Middle East and GCC region find and enrol in Malaysian universities. Our registered office is in London, United Kingdom.
For questions about this policy, contact us at our contact page or email us directly at the address listed there.
2. What Data We Collect
When you submit our contact form or request a consultation, we collect:
We also collect standard server logs (IP address, browser type, pages visited) for security and performance monitoring. We do not currently use advertising or behavioural tracking cookies.
- Full name
- Email address
- Phone number or WhatsApp number
- Nationality
- Your enquiry or message
- The service you are interested in
3. How We Use Your Data
We use your personal data to:
Our lawful basis for processing is your consent (given when you submit the contact form) and our legitimate interest in responding to enquiries about our services.
- Respond to your enquiry and provide consultancy services
- Schedule and conduct free consultations
- Send you relevant information about universities, scholarships, and visa processes
- Comply with our legal obligations
4. Who We Share Your Data With
We do not sell your personal data. We may share it with:
- Malaysian universities you express interest in, with your knowledge and for the purpose of your application
- Our technology service providers (hosting, email delivery) who process data on our behalf under data processing agreements
- Regulatory authorities if required by law
5. International Transfers
As a UK-registered company serving students in the GCC and partnering with universities in Malaysia, your data may be transferred internationally. We ensure appropriate safeguards are in place, including standard contractual clauses where required under UK GDPR.
6. How Long We Keep Your Data
We retain your enquiry data for up to 3 years from the date of your last contact with us, or for as long as necessary to provide our services. You may request deletion at any time (see Your Rights below).
7. Cookies
We use essential cookies required for the site to function. We ask for your consent before placing any analytics or non-essential cookies via the cookie banner shown on your first visit. You can withdraw consent at any time by clearing your browser cookies.
8. Your Rights
Under UK GDPR you have the right to:
To exercise any of these rights, please contact us. We will respond within 30 days. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).
- Access the personal data we hold about you
- Correct inaccurate data
- Erase your data (right to be forgotten)
- Restrict or object to processing
- Data portability — receive your data in a machine-readable format
- Withdraw consent at any time without affecting prior processing
To exercise any of these rights, please contact us. We will respond within 30 days. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).
9. Changes to This Policy
We may update this policy from time to time. The last updated date at the top of this page will reflect any changes. Continued use of our site after changes constitutes acceptance of the updated policy.